When you use Mailform with FreshBooks, our goal is to make the invoice process easier and so we have done a few things to ensure you know where your invoices stand!
First on the Invoice page - After your invoice is sent, you'll see a note in the Invoice Autobiography - Just click on the speech bubble on the right side of the screen.
Second on the Expense page, we will generate an expense in the "Postage" expense category, to reflect the cost of mail
Third, within the Mailform Integration, you should see a check mark in the "Sent by Mailform" Column which also indicates invoices sent via the Mailform System
Should an automatic invoice mailing fail, there will be a comment attached to the invoice that looks like this:
If this happens you can retry sending the invoice manually.
If you're still not sure if your order went through - please just reach out to us!