Feature Spotlight: Physical Return Receipt

Edited

What Is a Physical Return Receipt?

A Physical Return Receipt (often called the "green card") is a traditional paper-based proof of delivery service offered by the USPS. This service provides you with a physical postcard that includes the recipient's signature and delivery information, sent back to you through the mail after your item has been successfully delivered.

What Exactly Does the Customer Receive?

When you opt for a Physical Return Receipt, you receive an official USPS green postcard (Form 3811) that serves as proof of delivery, including:

  • Recipient's Signature (physical copy)

  • Recipient's Actual Delivery Address

  • Exact Date and Time of Delivery

These physical records are maintained by USPS for two years from the date of mailing. After 60 days, retrieving older records may take longer.

Eligible Mail Classes

Physical Return Receipts can be purchased alongside specific USPS mail classes and additional services, including:

  • Priority Mail Express®

  • Priority Mail®, First-Class Mail®, First-Class Package Service® and Media Mail®

  • USPS Marketing Mail™ (parcels only, when combined with additional services)

  • Bound Printed Matter, Library Mail, and other mail classes when combined with eligible services

Physical Return Receipts can be combined with extra services including USPS Tracking®, Signature Confirmation™, Special Handling, Restricted Delivery, and Parcel Airlift Service. - Contact support for usage outside of with a standard letter.

How to Use Physical Return Receipt via Mailform

Mailform makes it easy to include Physical Return Receipts with your mailings. Here's how:

  • Single Mail Tool: During your envelope submission, select "Physical Return Receipt" as an additional enhancement to the Certified Mail Tracking option.

  • Bulk Mail Tool: When submitting bulk mail requests, choose the Physical Return Receipt option to automatically include it for all applicable mail pieces.

The Physical Return Receipt Process is much easier with Mailform

The process to send mail with a Physical Return Receipt is 10x easier with Mailform, than the post office where you have to:

  1. Complete PS Form 3811 (the green card) with the recipient's mailing details

  2. Attach the form to the back of your envelope on the opening flap

  3. Take your mail item to the Post Office, where the clerk processes your forms

  4. The postal carrier obtains the recipient's signature upon delivery

  5. The green card is returned to your address with the recipient's signature

Cost and Comparison

The Physical Return Receipt costs $5.30 on Mailform vs the effort, time and $4.10 at the USPS

Important Notes

  • Physical Return Receipt is an official USPS document that provides tangible proof of delivery.

  • While the USPS guarantees its authenticity, the legal admissibility of any Return Receipt is determined individually by courts.

  • Remember to retain your article barcode number to easily access your return receipt records in the future.

  • If you purchased return receipt service but didn't receive the green card, you can visit any postal branch and complete PS Form 3811-A within 90 days to request your delivery details.

For further details or to utilize this convenient mail tracking feature, visit your Mailform dashboard at www.mailform.io or contact support@mailform.io