Getting Started with W2 and 1099 Mailing

Edited

A complete guide to sending tax documents through our secure (and upgraded!)mailing service.


Overview

Our tax filing service allows you to upload, process, and mail tax documents (1099 and W2 forms) directly to recipients. This guide walks you through the entire process from creating your account to successfully sending your tax filings.


Requirements

Before you begin, ensure you have the following:

  • A valid email address, associated with your company

  • PDF copies of your tax documents (1099 or W2 forms)

  • A valid payment method (credit or debit card)

  • Your business/company information including:

    • Company name

    • Billing contact name

    • Complete mailing address (street, city, state, zip code, country)


Step 1: Create Your Account

Note: if you already have a Mailform account with your company email, skip to step 2!

Option A: Email Registration

  1. Navigate to the Sign Up page

  2. Enter your email address

  3. Create a secure password that meets these requirements:

    • Minimum 8 characters

    • At least 3 of the following: uppercase letters, lowercase letters, numbers, special characters

  4. Confirm your password

  5. Click Create Account

Option B: Social Sign-Up

For faster registration, you can sign up using:

  • Google - Use your existing Google account

  • Facebook - Use your existing Facebook account

  • FreshBooks - Connect your FreshBooks account

  • Xero - Connect your Xero accounting software

Simply click the provider of your choice and follow the authorization prompts.


Step 2: Complete Onboarding

After creating your account, you'll see a "Company" header - click this to create a Company, which is a necessary step in accessing W2 filing features.

Step 2.1: Create Your Company

Set up your company profile with the following information:

Field

Required

Company Name

Yes

Billing Contact Full Name

Yes

Street Address

Yes

Apartment/Suite (optional)

No

City

Yes

State

Yes

Zip Code

Yes

Country

Yes

Phone Number

No

Click Continue to proceed.

Step 2.2: Invite Your Team (Optional)

Add team members to collaborate on tax filings:

  1. Enter team member email addresses

  2. Click Send Invitations

  3. Team members will receive an email invitation to join

You can skip this step and add team members later.

Step 2.3: Add Payment Method

We securely store your payment information for billing, there is no upfront charge to try the product and no monthly, additional or subscription fees for sending W2's :

  1. Enter your billing name and email

  2. Provide your billing address

  3. Enter your card details through our secure Stripe-powered form

  4. Click Save Payment Method

Your card will be tokenized securely and will not be charged until you submit an order.

Step 2.4: Select Your Plan (Not Required)

Choose the subscription plan that fits your needs:

Plan

Price

Features

Standard Team

Free

On-demand mailing, Unlimited users, API access

Premium Plans

Varies

Additional security and reporting features and volume discounts for larger companies

Select your plan and click Complete Setup to finish onboarding.


Step 3: Upload Tax Documents

Once onboarding is complete, You'll see Tax Filings listed as part of the Services Menu

Supported Documents

  • 1099 Forms - Various 1099 tax forms

  • W2 Forms - Employee wage and tax statements

Upload Process

  1. Navigate to the Tax Filing section

  2. Upload your PDF documents using one of these methods:

    • Drag and drop files directly onto the upload area

    • Click to browse and select files from your computer

  3. For each uploaded file, select the document type:

    • Choose 1099 for 1099 forms

    • Choose W2 for W2 forms

  4. Click Continue once all files are uploaded and categorized


Step 4: Review Addresses

Our system automatically extracts recipient and sender addresses from your uploaded documents.

Address Extraction

After uploading, the system will:

  1. Process each PDF document

  2. Extract recipient addresses from tax forms

  3. Extract sender/return addresses

  4. Display all extracted information for your review

Verify Return Address

Ensure your return address is complete and accurate:

  • Name

  • Street Address

  • City, State, Zip Code

  • Country

Review Recipient Addresses

For each document, verify:

  • Recipient name

  • Complete mailing address

  • City, state, and zip code

If any addresses are incomplete or incorrect:

  1. Click the Edit button next to the address

  2. Make necessary corrections in the dialog

  3. Save your changes

Select Envelope Options

Customize printing and mailing options for each envelope:

Option

Description

Single-sided

Print on one side of the paper

Double-sided

Print on both sides (for multi-page documents)

Black & White

Standard black and white printing

Color

Full color printing

Pressure Seal

Enhanced security envelope (recommended for tax documents)

You can apply options individually or in bulk to all envelopes.


Step 5: Checkout and Payment

Review Your Order

Before finalizing, review:

  • Total number of envelopes

  • All recipient addresses

  • Selected printing options

  • Order total

Complete Payment

  1. Confirm your payment method

  2. Review the final cost breakdown

  3. Click Submit Order to process your tax filings

Order Confirmation

After successful payment:

  • You'll receive an order confirmation

  • Your documents will be printed and mailed

  • Track your mailings through your account dashboard


Frequently Asked Questions

What file formats are supported?

Currently, we only accept PDF files for tax document uploads.

Can I edit addresses after extraction?

Yes, you can manually edit any extracted address before checkout. Click the edit button next to any address to make changes.

How long does mailing take?

Processing typically begins within 1 business day. Delivery times depend on the recipient's location and selected mailing options.

Is my payment information secure?

Yes, all payment processing is handled through Stripe, a PCI-compliant payment processor. Your card details are never stored on our servers.

Can I cancel an order?

Contact our support team immediately if you need to cancel an order. Cancellations may be possible if the order hasn't entered the printing queue.

How do I add more team members?

Navigate to your account settings and select "Team Management" to invite additional users to your company account.


Need Help?

If you encounter any issues or have questions:

  • Check our help documentation

  • Contact support@mailform.io

  • Review your account dashboard for order status updates


Start sending your tax filings today with confidence and ease!